Frequently Asked Questions (FAQ)

Everything you need to know about our social casino platform, virtual coins, and responsible play.

FAQ List

Is Windmill Slots a real-money casino?

No. Windmill Slots is a social casino that offers entertainment only. No real-money gambling is offered and no prizes of real value can be won.

Can I withdraw money?

No. Virtual winnings have no monetary value and cannot be converted into real money or other prizes of real value.

What are virtual coins?

Virtual coins are fictional entertainment credits for playing games. They have no monetary value and cannot be redeemed.

Is membership required?

No. You can play for free with standard virtual coins. Optional memberships offer additional entertainment benefits.

How old do I need to be?

You must be at least 18 years old (or the legal minimum age in your region) to use Windmill Slots.

Can I play for free?

Yes. Our platform is accessible with free virtual starting coins and daily bonuses.

Which games are available?

We offer slot machines, virtual roulette, blackjack, and poker — all with virtual coins. View our full selection on the Games page.

Are in-app purchases available?

Yes, optional in-app purchases are available for extra virtual coins and entertainment features. These are not deposits and do not offer the possibility of winning real money.

How do I get in touch?

Via our Contact page, by email at support@windmillslots.com, or by phone at +31 20 244 8650.

Who operates Windmill Slots?

Windmill Slots is owned and operated by Centro Armonia S, based in Amsterdam, Netherlands. More information on About Us.